Executive/Sr. Executive, Infrastructure Operations-PICO Public Cloud

Executive/Sr. Executive, Infrastructure Operations-PICO Public Cloud

Pico Public Cloud (a Strategic Business Unit of Fiber@Home) is hiring.

Education and Experience:
 - B.Sc. in CSE, ECE, ETE, EEE, or CIS
 - 2+ years of relevant experience in ICT sectors such as Cloud, Internet, Telecom, Software, ITES, or applicable OEMs.
 - Certifications like RHCSA/RHCSE, CKA and other Linux certifications are a plus
 
Key Responsibilities:
 -Support account management for 24/7/365 duty planning and infrastructure operations.

-Operate and maintain the Dashboard—a unified platform for infrastructure monitoring and control.

-Configure and manage NMS server (Cacti, Libra).

-Manage various servers and services for the infrastructure.

-Assist in managing infrastructure policies, including upgrades, documentation, implementation, and revision.

-Facilitate integration of infrastructure components such as nodes, OS, databases, storage systems, and fabric.

-Coordinate with account managers from other teams to ensure aligned service delivery.

-Prepare monthly operational and performance reports for infrastructure accounts.

-Maintain responsibility for the internal and external affairs of the assigned infrastructure account.

-Collaborate with various teams and functions to enhance operational efficiency and service quality.
 
Additional Requirements:
 -Sound understanding of infrastructure systems, including servers, storage, operating systems, and databases.

-Familiarity with virtualization, data center operations, and monitoring tools.

-Proficiency in MS Word, PowerPoint, Excel, BI tools, and basic familiarity with design or video editing tools.

-Strong communication and organizational skills.

-Willingness to occasionally travel to client premises or events as needed.

Ability to work independently within a focused, effort-driven team environment.

Able to work under the supervision of senior functional and departmental leadership.
 
Location: Dhaka (Gulshan-1)/Gazipur (Kaliakair High Tech Park)
 
Working Days: 5 days/ 5 days (Roster Basis)
 
Job Type: Permanent
 
Compensation and Benefits: As per company policies
 

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