Assistant Manager/Manager, Managed Security Service-PICO Public Cloud
Deadline : 2025-07-15 23:59:59
Assistant Manager/Manager, Managed Security Service-PICO Public Cloud
Pico Public Cloud (a Strategic Business Unit of Fiber@Home) is hiring.
Education and Experience
- Bachelor’s degree in CSE, ECE, EEE, or a related discipline. Master’s preferred.
- 5–8 years of relevant experience in cybersecurity, MSSP operations, or IT infrastructure.
- Professional certifications like Fortinet NSE 4 to 7, CISSP, CISM, CEH, CCSP, or ITIL are highly desirable.
Job Responsibilities
- Oversee end-to-end account management for Pico’s Managed Security Service Provider (MSSP) operations.
- Serve as the key liaison for strategic clients, ensuring effective delivery of managed security solutions.
- Monitor the performance of security systems including firewalls, SIEM, endpoint protection, and cloud security.
- Coordinate with internal security teams and external stakeholders to ensure SLA adherence and threat mitigation.
- Supervise security operations center (SOC) activities, threat analysis, and incident response.
- Guide project implementations, new deployments, and upgrades for managed security platforms.
- Ensure compliance with industry standards and frameworks (ISO 27001, NIST, GDPR).
- Develop and maintain documentation, including process flows, client reports, and SOPs.
- Conduct regular risk assessments and suggest improvements for client security postures.
Additional Requirements
- Strong client management, stakeholder engagement, and communication skills.
- In-depth understanding of MSSP frameworks, cybersecurity architecture, and tools (e.g., Fortinet, Palo Alto, QRadar, Splunk). Specially, Fortinet hardware and virtual appliances (e.g., FortiGate, FortiDDoS, FortiZTNA, FortiAuthenticator, FortiPAM, FortiADC, FortiWeb, FortiSIEM/SOAR, FortiEDR, FortiNAC, etc.
- Proficient in handling escalations, incidents, and change management processes.
- Flexible with work hours during critical events or shifts.
- Experience in managing SOC or security projects is a plus.
- Analytical mindset with problem-solving capabilities and attention to detail.
Job Type: Permanent
Working Days: 5 days/ 5 day (Roster Basis)
Job Location: Dhaka, Gulshan-1 / Gazipur, Kaliakair High Tech Park
Compensation and Benefits: As per company policies
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