Assistant Manager/Manager, Managed Security Service-PICO Public Cloud

Deadline : 2025-07-15 23:59:59

Assistant Manager/Manager, Managed Security Service-PICO Public Cloud


Pico Public Cloud (a Strategic Business Unit of Fiber@Home) is hiring.

Education and Experience

  • Bachelor’s degree in CSE, ECE, EEE, or a related discipline. Master’s preferred.
  • 5–8 years of relevant experience in cybersecurity, MSSP operations, or IT infrastructure.
  • Professional certifications like Fortinet NSE 4 to 7, CISSP, CISM, CEH, CCSP, or ITIL are highly desirable.

 

Job Responsibilities

  • Oversee end-to-end account management for Pico’s Managed Security Service Provider (MSSP) operations.
  • Serve as the key liaison for strategic clients, ensuring effective delivery of managed security solutions.
  • Monitor the performance of security systems including firewalls, SIEM, endpoint protection, and cloud security.
  • Coordinate with internal security teams and external stakeholders to ensure SLA adherence and threat mitigation.
  • Supervise security operations center (SOC) activities, threat analysis, and incident response.
  • Guide project implementations, new deployments, and upgrades for managed security platforms.
  • Ensure compliance with industry standards and frameworks (ISO 27001, NIST, GDPR).
  • Develop and maintain documentation, including process flows, client reports, and SOPs.
  • Conduct regular risk assessments and suggest improvements for client security postures.

 

Additional Requirements

  • Strong client management, stakeholder engagement, and communication skills.
  • In-depth understanding of MSSP frameworks, cybersecurity architecture, and tools (e.g., Fortinet, Palo Alto, QRadar, Splunk). Specially, Fortinet hardware and virtual appliances (e.g., FortiGate, FortiDDoS, FortiZTNA, FortiAuthenticator, FortiPAM, FortiADC, FortiWeb, FortiSIEM/SOAR, FortiEDR, FortiNAC, etc.
  • Proficient in handling escalations, incidents, and change management processes.
  • Flexible with work hours during critical events or shifts.
  • Experience in managing SOC or security projects is a plus.
  • Analytical mindset with problem-solving capabilities and attention to detail.

 

Job Type: Permanent

Working Days: 5 days/ 5 day (Roster Basis)

Job Location: Dhaka, Gulshan-1 / Gazipur, Kaliakair High Tech Park

Compensation and Benefits: As per company policies

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Office Location

Dhaka (Gulshan-1)/Gazipur (Kaliakair High Tech Park)

Job Type

Permanent

Deadline

2025-07-15 23:59:59

Working Hours

9

Weekly Working days

5 days/ 5-day (Roster Basis)

No. of Vacancies

1

Salary Range

Negotiable